This is placeholder text and is not a legal document. PLACEHOLDER — replace with counsel-approved copy before launch.
Who we are
Life Systems Software Inc. (“Life Systems Software”, “we”, “us”) provides cloud practice-management and electronic health record software for chiropractic clinics, including ChiroPad. This policy describes how we handle information collected through this website and, where noted, through the ChiroPad application.
Information we collect
Website visitors. We collect information you submit through forms on this site (name, email address, clinic name, phone number, and the content of your message). We do not use advertising trackers. If analytics are enabled, they are cookieless and aggregate only.
Application users. When a clinic subscribes to ChiroPad, the clinic enters patient information into the service. That information is protected health information (PHI) governed by HIPAA and the Business Associate Agreement between Life Systems Software and the clinic. Life Systems Software acts as a business associate and processes PHI only on the clinic’s instructions.
How we use information
- To respond to demo requests, support questions, and sales enquiries.
- To provide, secure, and improve the ChiroPad service.
- To send service notices and, where you have opted in, product updates.
We do not sell personal information and we do not share it with third parties for their own marketing.
Cookies and analytics
This website sets no cookies for tracking. Optional, privacy-preserving analytics may be enabled that record page views without cookies or personal identifiers. The ChiroPad application uses strictly necessary cookies for authentication.
Data retention
Website form submissions are retained for up to 24 months. Application data is retained for the life of the subscription and for a defined period afterwards as described in the customer agreement, after which it is securely deleted.
Security
We use encryption in transit and at rest, role-based access controls, audit logging, and regular third-party assessments. See our Security page for details.
Your rights
Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you. Contact administration@LifeSystemsSoftware.com (PLACEHOLDER) to make a request. Patients should direct requests about their health records to their clinic.
Changes to this policy
We will post any changes on this page and update the “Last updated” date. Material changes will be announced to account owners by email.
Contact
Life Systems Software Inc., 2603 Camino Ramon, Suite 200, San Ramon, CA 94583. Phone 800.543.3001, fax 973.625.2843. Email administration@LifeSystemsSoftware.com.